How do I return an item?
Refund/Return Policy:
Original sales receipt
must accompany returns.
We accept returns for
exchange or refund 30 calendar days after delivery of the product. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
- -without showing signs of wear or damage
in any way
- -within 30 calendar days of the delivery
date (after 30 days no returns are allowed)
- -must not be a special order or a custom
order
- -unless noted that it cannot be returned
or has a different return policy time period other than that 30 days
noted in that item's particular item description.
If an item is received
damaged or is incorrectly shipped by us please contact Customer Support
immediately. Items that are defective and shipped from us or items that you did
not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent
upon inspection of item(s) once we receive it.
There is a 15%
restocking fee for returned items that are not being exchanged and are not
damaged. Again you MUST contact us within 7 days if you intend to return ANY
item back to our store. Items returned to us AFTER 7 days and WITHOUT
contacting us will NOT be refunded.
Customer is responsible
for all shipping costs if seller is not at fault. Products should be shipped to the address below.
Lights & Holsters Plus 13157 Calle Caballeros San Diego, CA 92129 To contact customer service call (858) 602-2641.
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